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LogicLoan Privacy Policy

This Policy explains the information collected through the LogicLoan mobile application, why each category is needed, the protections applied to it, and the choices you keep over your data.

Current versionAugust 2026
01 · Commitment

Our Commitment to Your Privacy

LogicLoan believes that anyone who provides us with information should receive a direct and truthful account of how that information is handled. This Privacy Policy describes the data gathered by our mobile application ("App"), the reason for every collection, the safeguards used, and the control that continues to belong to you.

Using the App after reviewing this Policy indicates your agreement with it. If any provision causes concern, remove the App and stop using it. Read this Policy together with the Terms of Service to understand the complete operation of a LogicLoan account.

02 · Collection

Information We Collect

A responsible credit service depends on defined categories of information. The register below sets out each category and the reason it is required.

2.1 Account Registration Data

During account creation, LogicLoan records your full legal name, birth date, mobile number, email address, and information contained in your government-issued identity document. Encryption is applied before those details leave the device, and storage is limited to server.LogicLoan.co.

2.2 Device Attributes

The device supplies its model identifier, operating system version, IP address, and Google Advertising ID. These technical attributes are used only to maintain platform stability and detect security irregularities; they are excluded from credit decisions and advertising targeting.

2.3 Installed App Metadata

For the sole purpose of reducing fraudulent applications, the App may inspect package names and whether other apps are installed. It never opens or reads messages, passwords, transactions, browsing activity, or any other content inside those apps.

2.4 Camera Access

Camera permission is required when you choose to photograph an identity document for verification. The image is encrypted at capture, sent to server.LogicLoan.co, and permanently removed once verification finishes. The camera is activated only after you start an upload.

2.5 Approximate Location

If permission is granted, coarse location information is used to confirm that service is available in your region. Precise GPS coordinates are not recorded, and location information remains separate from credit scoring and advertising systems.

2.6 Anonymised Usage Data

Engineering and design improvements rely on aggregated, de-identified measurements such as navigation routes, session duration, and error events. The information cannot be used to rebuild the identity of an individual user.

03 · Purpose

How We Use Your Data

Every processing activity carried out by LogicLoan has a defined purpose. Information is used to:

  • Verify identity and finish the account registration procedure.
  • Administer the revolving credit facility and complete transactions connected with it.
  • Detect and prevent fraud, impersonation, and attempted security breaches.
  • Give accurate, timely responses to customer support enquiries.
  • Improve App performance through anonymised patterns observed in real use.
  • Meet duties arising under relevant Indian financial regulations.

You may withdraw an optional permission through device settings whenever you choose. Doing so can make a dependent feature unavailable, but the core account and credit facility will continue operating. Data associated with a permission is not accessed unless that permission has been granted.

04 · Sharing

Data Sharing

LogicLoan does not sell, lease, or transfer personal information to another business for commercial use. Disclosure is restricted to the situations listed below:

  • Identity verification providers engaged to authenticate submitted documents.
  • Cloud infrastructure suppliers hosting the systems on which the Service operates.
  • Law enforcement or regulatory bodies when the law requires disclosure.

Every provider is bound by a formal data processing agreement and may not use the information for any purpose beyond the service it performs for LogicLoan.

05 · Security

Security Measures

Security controls are built into the LogicLoan infrastructure from the beginning. Active protections include:

  • TLS/HTTPS encryption for every transfer of data.
  • Role-based permissions limiting personal records to authorised staff.
  • Independent penetration testing and security audits performed on a scheduled basis.
  • Continuous automated anomaly monitoring supported by immediate escalation procedures.

Report suspicious account activity immediately at support@logicloan.co. Each security notification is handled as urgent and receives an appropriate response.

06 · Retention

Retention Periods

Personal information is retained for only the time needed to complete the purpose for which it was collected, or for the longer interval required by law.

After an account has closed and every mandatory retention window has expired, the relevant information is permanently erased or technically anonymised so that identification cannot be restored. The precise period depends on the data category and the regulation that applies to it.

07 · Age

Minimum Age

Only adults who are 18 years of age or older may hold a LogicLoan account. Identity verification includes controls intended to prevent a person below that age from registering.

If we confirm that an account belongs to someone under 18, it will be closed promptly, pending transactions will be reversed, and associated data will be erased. Notify support@logicloan.co of a suspected case so that it can be investigated immediately.

08 · Rights

Your Data Rights

You retain meaningful authority over personal information held by LogicLoan:

AccessAsk for a copy of the personal data kept on your behalf.
CorrectionRequest an update where information is inaccurate or no longer current.
DeletionSeek erasure of information, except where a legal retention obligation continues to apply.
Withdrawal of consentTake back consent previously provided for a processing activity.

Send a written request to support@logicloan.co. We will confirm your identity and provide a response within a reasonable time.

09 · Revisions

Amendments

This Policy is examined periodically and may be revised when our services or the regulatory environment changes. Before a substantial revision takes effect, notice will be delivered through the App or by email.

Routine corrections that do not materially change your rights become effective immediately and do not require advance notice. The month shown at the top identifies the active version. Continued App use after an update signifies acceptance of the revised Policy.

Privacy Questions? We're Here.

Our team is available Monday to Friday, 9 AM to 6 PM, to help with any privacy or data-related questions. If you wish to exercise a data right or raise a concern about information handling, write to us; we aim to respond within one working day.

support@logicloan.co